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Patagonia® Exchanges, Returns and Repairs

We back everything we make with our Ironclad Guarantee. If your item isn’t working for you, send it in for a return or repair, hassle free, anytime.

To get started, sign into your account then choose one of the START buttons below. If you don’t have an account, you can create one at any time. At the end of this process, you’ll be provided with a printable shipping label to send your package on its way.

Return

Don't want a purchase after all? You can start your return below—or just bring it in to a Patagonia-owned store. Have your order number handy? Start here.

Start your return

Questions?

Repair

Got something that needs fixing? Start your repair below, or bring it in to a Patagonia-owned store.

Start a repair
Start a wetsuit repair

Questions?

More for Your Gear

We stand behind everything we make, but sometimes you want to take matters into your own hands. Check out our DIY repair and care guides, or stop by WornWear.com to trade in your gear for credit you can put toward something new (or new to you).

DIY Repair & Care Guides

DIY Repair & Care Guides

Guides for keeping your favorites in play. Learn to repair tears, remove stains, figure out what those hieroglyphics on the care tags mean, and more.

Ironclad Guarantee

Ironclad Guarantee

We back everything we make with our Ironclad Guarantee. If your item isn't working for you, send it in for a return or repair, hassle free, anytime.

Worn Wear

Worn Wear

Bring us your quality, used Patagonia gear and we'll give you credit that can be used in Patagonia retail stores, or on WornWear.com and Patagonia.com.