Exchanges, Returns and Repairs
At Patagonia, our business is building the best product. If what you've got isn't working for you, we want to help. Choose an option below to get started. (Please note that due to high volume it may take 2–3 weeks to process your return, and up to 12 weeks for your repair.)
More for Your Gear
We stand behind everything we make, but sometimes you want to take matters into your own hands. Check out our DIY repair and care guides, or stop by WornWear.com to trade in your gear for credit you can put toward something new (or new to you).
DIY Repair & Care Guides
Guides for keeping your favorites in play. Learn to repair tears, remove stains, figure out what those hieroglyphics on the care tags mean, and more.
Ironclad Guarantee
We back everything we make with our Ironclad Guarantee. If your item isn't working for you, send it in for a return or repair, hassle free, anytime.
Worn Wear
Bring us your quality, used Patagonia gear and we'll give you credit that can be used in Patagonia retail stores, or on WornWear.com and Patagonia.com.